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Acceptance of terms
The TicketNinja.in website ("Website") is an internet based entertainment ticketing portal owned and operated by Zen Box Office LLP, a company incorporated under the laws of India, with its registered office at 8th Floor,The Chambers,Opp.Gurudwara,S.G.Highway Ahmedabad-380054,Gujarat
Through the Website,Zen Box Office LLP shall provide you ("User") entertainment-related information, pricing, availability and reservations for ticket for plays, concerts,events across cities and rural areas throughout India ("Service"), as more particularly described and defined in the terms of service ("TOS") relating to such Service, This Service may be availed by the User, his family members
This User Agreement ("Agreement") sets out the terms and conditions on which Zen Box Office LLP shall provide the Services to the User through the Website. In addition to this Agreement and depending on the Services opted for by the User, the User shall be required to read and accept the relevant TOS for such Service, which may be updated or modified by Zen Box Office LLP from time to time. Such TOS shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail.
Use of the Website is offered to the User conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and the TOS, as may be posted on the Website from time to time. For the removal of doubts, it is clarified that use of the Website by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the TOS. If the User
Additionally, the Service Provider may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service (for example gift vouchers, Combo?s, etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including terms and conditions set forth in a Service Providers. In the event that any of the terms, conditions and notices contained in this Agreement or the TOS conflict with the additional/other terms and guidelines specified by the Service Provider, then the latter terms/guidelines shall prevail.
Modification of terms
Zen Box Office LLP reserves the right to change the terms, conditions and notices under which the Services are offered through the Website, including but not limited to the charges for the Services provided through the Website. The User shall be responsible for regularly reviewing these terms and conditions.
The User agrees and undertakes not to sell, trade or resell or exploit for any commercial purposes, any portion of the Service. For the removal of doubt, it is clarified that the Website is not for commercial use but is specifically meant for personal use only.
The User further agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that the Zen Box Office LLP's name is stated as the source. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.
Prohibition against unlawful use
As a condition of the use of the Website, the User warrants that they will not use the Website for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by this Agreement and/or the TOS including both specific and implied. In addition, the Website shall not be used in any manner, which could damage, disable, overburden or impair it or interfere with any other party's use and/or enjoyment of the Website. The User shall refrain from obtaining or attempting to obtain any materials or information through any means not intentionally made available or provided for or through the Website.
Zen Box Office LLP reserves the right, in its sole discretion, to terminate the access to the website and the related services or any portion thereof at any time, without notice.
Zen Box Office LLP reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the Zen Box Office LLP Services. Zen Box Office LLP further reserves the right to alter any and all fees from time to time, without notice.
The User shall be liable to pay all applicable charges, fees, duties, taxes, levies and assessments for availing the Zen Box Office LLP Services.
User's obligation and user account
In consideration of use of the Website, the User represent and confirm that the User is of legal age to enter into a binding contract and is not a person barred from using the Website and/or receiving the Services under the laws of India or other applicable law.
To avail a Service the User has and must continue to maintain at his sole cost: (a) all the necessary equipments including a computer and modem etc. to access the Website/avail Services; (b) own access to the World Wide Web. The User shall be responsible for accessing the Services and that access may involve third party fees including, airtime charges or internet service provider?s charges which are to be exclusively borne by the User.
The user also understands that the services may include certain communications from Zen Box Office LLP as service announcements and administrative messages. the user understands and agrees that the services are provided on an "as is" basis and that Zen Box Office LLP does not assume any responsibility for deletions, mis-delivery or failure to store any user communications or personalized settings.
Registration of the User on the Website is optional. If the User opts to register himself on the Website, upon completion of the registration process, the User shall receive a user id and password. The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and user id, and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party's user id and password for any purpose whatsoever without proper authorization from such party. You are responsible for the security of your password and for all transactions undertaken using your password through our service. The Password entered by you is transmitted in one- way encrypted form to our database and stored as such. Thus the Password will not be known even to Zen Box Office LLP. You confirm that you are the authorised holder of the credit card or the original account holder used in the transactions you make using the Zen Box Office LLP services. Zen Box Office LLP will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your ID/password/credit card number/account details number for using Zen Box Office LLP Services.
The user also agrees and undertakes to immediately notify Zen Box Office LLP of any unauthorized use of the user's password or user id and to ensure that the user logs off at the end of each session at the website. Zen Box Office LLP shall not be responsible for any, direct or indirect, loss or damage arising out of the user's failure to comply with this requirement.
The User also agrees to: (a) provide true, accurate and complete information about himself and his beneficiaries as prompted by the registration form ("Registration Data") on the Website; and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the User provide any information that is untrue, inaccurate, not current or incomplete or Zen Box Office LLP has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Bigtree has the right to suspend or terminate the User's registration and refuse any and all current or future use of the Website and/or any Service.
Furthermore, the User grants Zen Box Office LLP the right to disclose to third parties Registration Data to the extent necessary for the purpose of carrying out the Services.
Without prejudice to the other remedies available to Zen Box Office LLP under this agreement, the TOS or under applicable law, Zen Box Office LLP may limit the user's activity, or end the user's listing, warn other users of the user's actions, immediately temporarily/indefinitely suspend or terminate the user's registration, and/or refuse to provide the user with access to the website if: (a) the user is in breach of this agreement, the tos and/or the documents it incorporates by reference; (b) Zen Box Office LLP is unable to verify or authenticate any information provided by the user; or (c) Zen Box Office LLP believes that the user's actions may infringe on any third party rights or breach any applicable law or otherwise result in any liability for the user, other users of the website and/or bigtree.
Zen Box Office LLP may at any time in its sole discretion reinstate suspended users. once the user have been indefinitely suspended the user may not register or attempt to register with Zen Box Office LLP or use the website in any manner whatsoever until such time that the user is reinstated by Zen Box Office LLP. notwithstanding the foregoing, if the user breaches this agreement, the tos or the documents it incorporates by reference,Zen Box Office LLP reserves the right to recover any amounts due and owing by the user to bigtree and/or the service provider and to take strict legal action as Zen Box Office LLP deems necessary.
Zen Box Office LLP may provide the User with content such as sound, photographs, graphics, video or other material contained in sponsor advertisements or information. This material may be protected by copyrights, trademarks or other intellectual property rights and laws. The User may use this material only as expressly authorized by Zen Box Office LLP and shall not copy, transmit or create derivative works of such material without express authorization from Zen Box Office LLP.
The User acknowledges and agrees that they shall not upload, post, reproduce or distribute any content on or through the Website that is protected by copyright or other proprietary right of a third party, without obtaining the permission of the owner of such right. Any copyrighted or other proprietary content distributed on or through the Website with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.
None of the provisions of this Agreement, terms and conditions, notices or the right to use the Website by the User contained herein or any other section or pages of the Website and/or the Linked Sites, shall be deemed to constitute a partnership between the User and Zen Box Office LLP and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way. It may be noted, however, that if by using the Website, the User authorizes Zen Box Office LLP and its agents to access third party sites designated by them or on their behalf for retrieving requested information, the User shall be deemed to have appointed Zen Box Office LLP and its agents as their agent for this purpose.
The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Agreement, the TOS or the right to use the Website by the User contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.
Termination of agreement and services
Either the User or Zen Box Office LLP may terminate this Agreement and a Service with or without cause at any time to be effective immediately.
The User agrees that Zen Box Office LLP may under certain circumstances and without prior notice, immediately terminate the User's user id and access to the Website/Services. Causes for termination may include, but shall not be limited to, breach by the User of this Agreement or the TOS, requests by enforcement or government agencies, requests by the User, non-payment of fees owed by the User in connection with the Services as specified in the applicable TOS.
This Agreement may be terminated by either the User or Zen Box Office LLP through a written notice to the other. Zen Box Office LLP shall not be liable to the User or any third party for termination of any Service. Should the User object to any terms and conditions of this Agreement, any TOS or become dissatisfied with the Service in any way, the User's only recourse is to immediately: (a) discontinue use of the Website/Service; and (b) notify Zen Box Office LLP of such discontinuance.
Upon termination of the Service, User's right to use the Website/Services and software shall immediately cease. The User shall have no right and Zen Box Office LLP shall have no obligation thereafter to execute any of the User's uncompleted tasks or forward any unread or unsent messages to the User or any third party. Once the User's registration or the Services are terminated, cancelled or suspended, any data that the User has stored on the Website may not be retrieved later.
This agreement and each TOS shall be governed by and constructed in accordance with the laws of india without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Ahmedabad.
Internet handling fees and Order Processing Fees
Tickets purchased on TicketNinja.in are subject to a per ticket internet handling fee and a non-refundable per order processing fee.
Amount of Tickets Per Customer or "Ticket Limits"
When purchasing tickets on TicketNinja.in you are limited to a specified number of tickets for each event.
If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm the same form your booking history or with the Customer Service Department whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. TicketNinja.in will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.
Refunds and Exchanges
Before purchasing tickets, carefully review your booking details. TicketNinja.in prohibits exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.
Pricing and Other Errors
If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: TicketNinja.in will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this web site.
Occasionally, events are canceled or postponed by the promoter. Should this occur, we will attempt to contact you and refund the amount as per the policy of the organizer.
Terms and Conditions for Local Deliveries
Orders will be delivered within 15 working days.
The above product will be delivered all over India.
No Deliveries on National Holidays and Sundays.
We cannot commit exact date of delivery for courier products.
Courier product will reach in advance/late within 15-20 days as per date of delivery.
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